Privacy Policy

Effective Date: September 20, 2026

1. Who We Are

BirdMint is an independent technology and digital growth agency founded by Mr. Pankaj Pandey. We provide custom software engineering, web application development, cloud/DevOps infrastructure, SEO, branding, and digital marketing services to startups and enterprises worldwide.

If you have any questions about this policy or your data, you can reach out directly to our team at hello@birdmint.in or call us at +91-8543940540.

2. Information We Collect

We only collect information that you knowingly provide to us, or basic technical telemetry needed to keep our website running smoothly:

• Direct Inquiries & Contact Details: When you fill out our contact form, email us, or message us on WhatsApp, we receive your name, email address, phone/WhatsApp number, and whatever project context or requirements you share.
• Project & Technical Data: When we work together on an engineering or marketing engagement, you may share API credentials, Git repository access, staging server details, or brand guidelines.
• Website Analytics & Cookies: We use standard, privacy-conscious tools like Google Analytics to understand aggregate website traffic (such as which pages are visited, referral sources, and browser types). This data is anonymized and helps us improve site performance.

3. How We Use Your Information

We use the data we gather strictly for practical agency operations:

• To review your requirements, prepare project scopes, and provide accurate timelines and estimates.
• To engineer, test, deploy, and maintain your web, mobile, or cloud applications.
• To communicate project milestones, updates, invoices, and deliverable reviews.
• To continuously optimize the responsiveness, accessibility, and security of our website.

4. Client Code, Credentials & Non-Disclosure (NDA)

Software development requires trust. As engineers, we hold code confidentiality to the highest standard:

• Zero Sharing: We never share, publish, or reuse your proprietary source code, database credentials, server keys, or business logic with unauthorized third parties.
• Secure Storage: Credentials and environment variables shared during a project are stored in encrypted password managers and deleted or rotated upon project completion.
• Mutual NDA: We are always glad to sign a mutual Non-Disclosure Agreement (NDA) before you share sensitive business plans or codebases.

5. Cookies & Tracking Technologies

Our website uses minimal cookies to ensure proper website functionality and aggregate performance analysis:

• Essential Cookies: Remember your interface preferences (such as light or dark mode).
• Analytics Cookies: Powered by Google Analytics to help us see visitor counts and error rates. You can freely disable cookies in your web browser settings at any time without impacting your ability to browse our website.

6. Third-Party Services We Use

To deliver reliable infrastructure and communication, we rely on established industry-leading platforms:

• Cloud & Hosting: Cloudflare, Vercel, AWS, Google Cloud, or DigitalOcean for website deployment and DNS.
• Communication: Google Workspace (Gmail) for email correspondence and WhatsApp for instant project messaging.
• Analytics: Google Tag Manager and Google Analytics 4 for privacy-compliant website metrics.

These platforms operate under their respective privacy policies and security certifications.

7. Zero Data Selling

We are a client services company, not a data broker. We do not sell, rent, trade, or monetize your personal or project data to any third party under any circumstances.

8. Data Retention & Your Rights

You have complete control over your personal information. At any point, you have the right to:

• Request a copy of the personal details we hold regarding your inquiries.
• Request immediate correction or updating of any inaccurate information.
• Request complete and permanent deletion of your contact records from our inquiry database.

Simply email us at hello@birdmint.in with the subject line "Data Request", and we will process and confirm your request within 48 hours.

9. Updates to This Policy

If we make any meaningful changes to how we operate or comply with international regulations, we will update the "Effective Date" at the top of this page. We encourage you to review this page periodically.